Only weeks following the release of Windows 8.1, multiple
manufacturers are experiencing user issues with the brightness of the screen on new PCs.
Users are reporting issues on many of the main manufacturer forums as well as
the Windows 8.1 user forums.
This was brought to my attention as I recently purchased a
high-end PC and immediately upgraded to 8.1, for reasons that will be obvious
to the majority of IT professionals.
Recently, I’ve been unable to adjust screen brightness and
using the appropriate ‘fn’ and key combination note that adjusting up or down
has no effect.
Perhaps due to the poor reception that W8 received, 8.1 was
rolled out aggressively without giving manufacturers fair warning that the
update to the OS could impact graphic drivers, an anonymous source at Samsung
told me today.
This means that many PC manufacturers are now scrabbling to
roll out updates to address the problem, which could take around a month. The
other option that is available is to reinstall
previous versions of the display drivers or roll back to Windows 8.
to PC World: "The rocky rollout of Windows 8.1 should serve as a reminder
for consumers, software developers, hardware vendors, enterprise IT pros, and
Microsoft itself that a period of careful testing and analysis must precede the
release and installation of an operating system update.”
"After it shipped on Oct. 17, Windows 8.1 in certain
scenarios clashed with incompatible software, crashed due to outdated firmware,
and stumbled over unrecognized drivers.”
The issues reported include problems with mouse pointers,
boot problems, issues with software incompatibility (iTunes doesn’t work for
me), as well as various others.
Of course, the biggest problem that Microsoft immediately
faced was with its own product the Surface RT, which caused many users to
experience the dreaded BSOD on upgrade.
This caused Microsoft to immediately pull
the update for the OS for Surface RT, causing some embarrassment given that
the Surface is its first outing into tablet computers and PC hardware in
For Microsoft as a company, it’s further evidence that OS
software is often released too soon, effectively using the public as guinea
pigs when it comes to their products.