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VoIP

VoIP: Short for Voice over Internet Protocol, a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the PSTN. One advantage of VoIP is that the telephone calls over the Internet do not incur a surcharge beyond what the user is paying for Internet access, much in the same way that the user doesn't pay for sending individual e-mails over the Internet. (Source: Webopedia)

WLAN Buyer’s Guide 2012-2013

Section: Research

The evaluation of a Wi-Fi network requires that enterprises carefully consider the changes happening in the user population. Factors in the Wi-Fi world today such as consumerization of IT and BYOD are driving the enterprise to deploy a wireless infrastructure. Additionally, three converging trends - cloud, mobility, and virtualization - allow business-critical work to be done just about anywhere on any device. This white paper looks at: K ... read more

Alternatives to BT leased lines

Section: Articles

A leased line is defined as a dedicated high-performance circuit leased by a common carrier between a customer and a service provider’s network. It is rented on an annual basis and usually carries voice and data or both. It can be used for internet access or for a private connection between two customer sites. Compared to other internet connectivity options such as DSL products, leased lines are relatively expensive but are supported by a ... read more

Compare MPLS and Ethernet for Wide Area Network solutions

Section: Articles

A WAN (Wide Area Network) is a computer network that covers a broad area and its communication links can traverse across metropolitan, regional or national boundaries. Protocols such as Packet over SONET/SDH, MPLS, ATM and Frame relays are often used for the delivery of circuits that are used in WANs. Multiprotocol Label Switching (MPLS) is a mechanism in high-performance telecommunications networks which directs and carries data from ... read more

Do ‘Network Monitoring’ solutions Help or Hinder the Online Customer Experience?

Section: Articles

Considering the very large investments made by businesses and service providers in network monitoring solutions, why is poor service quality still the number one complaint from online customers? Have the customer demands for the online experience changed or is the prob ... read more

Does lack of Net neutrality destroy the benefits of network monitoring?

Section: Articles

What is Net Neutrality? In simple terms it is the principle that all Internet users are equal and there are no restrictions imposed by Internet service providers on user's content, on the publisher or the content, on the usage of the content or performance of the flow of content. I have often used the similarities of road traffic to ... read more

London Olympics traffic light policy changes exposes identical problems for Internet traffic

Section: Articles

For those who have had the privilege of driving in London you will be only too aware that traffic moves at a snail’s pace throughout the day and then slows down during rush hours. Traffic demand that exceeds the capacity of extremely narrow roads delivers the expected result of frustratingly long delays. If one must drive into London to meet at an appointed time, the traveler would be well advised to plan the journey with time to spare or plan on missing it. F ... read more

MPLS IP VPN explained

Section: Articles

MPLS is a highly scalable, protocol agnostic, data-carrying mechanism in high-performance telecommunications networks which directs and carries data from one network node to the next. It belongs to the family of packet-switched networks and here data is transferred in the form of ‘Packets’ and the data packets are assigned a label and the content of the label alone influences packet forwarding decisions and there is no need to ex ... read more

Network Monitoring- Why we need it, and why it doesn't work

Section: Articles

One of the first things the network manager of an enterprise will do, if it hasn't been done already, is implement a network monitoring system. Considered an essential part of the network, much time, money and effort is put into deploying and maintaining a monitoring system, and even more time, money and effort into interpreting the results. For a large enterprise, costs can run into the hundreds of thousands of dollars annually, though fortunately for the purveyors of network monitoring syst ... read more

Popular Myths about Internet Speed

Section: Articles

Every time an advertisement for an Internet Service provider appears in the media, the focus is to aggressively extol the virtues of ‘so many' megabits per second. These advertisements are designed to increase sales, playing to the Internet users obsession with ‘speed'. The end result is that almost all users are brainwashed into thinking that faster speeds make applications perform faster and that their Internet experience will dramatically improve. Sadly nothing can be further from the tr ... read more

Thank You

Section: Articles

Your requested content will be emailed to you shortly If you do not receive it, please be sure to check your junk / spam folder < ... read more

What is the future for leased lines?

Section: Articles

A leased line is service contract between a provider and a customer, whereby the provider agrees to deliver a symmetric telecommunications line connecting two locations in exchange for a rent – hence the term ‘lease’. In the UK leased lines are sometimes referred to as 'Private Circuit' or 'Data Line'. Leased lines are stated to be more suited for businesses that conduct business online and demand f ... read more

5G Research Begins

Section: News

The 4G row has now been settled and last week we reported that we could see the new mobile broadband service rolling out to some cities at the end of this month, thanks to the existing spectrum owned by EE, who will begin offering the service before the Ofcom auction at the end of the year. Now, Surrey University has received a £35m investment from mobile operators, infrastructure providers and the UK Research Partnership Investment Fund to begin looking into 5G. Work to ... read more

BT 'completes first phase of Olympics UC deployment'

Section: News

Telecoms firm BT has launched a new cloud computing-based unified voice network that will keep the various London 2012 Olympics sites connected. The installation is just one part of the company's commitment to delivering converged communications - including video and data transmission - during the prestigious event. Placeholder0BT's Olympics voice communications network is based on Cisco's Hosted Unified Communications Services solution and will provide "key operational functions" ... read more

Cisco see Drop in Videoconferencing Revenue

Section: News

Whilst videoconferencing is set to be the next big thing as faster connections and more collaboration takes place, market leaders Cisco, who in Q2 last year held a 49.3% market share, have reported a loss in revenue, despite increasing interest from enterprises. This is due, it has been reported, to the "uncertain global economy and ... read more

Is 2013 the Year of Video Conferencing?

Section: News

Business video devices will spike in 2013, as more businesses of all sizes are warming to the idea that video conferencing can be used as a communications tool in the enterprise, both effectively and efficiently. According to ITProPortal, a recent Canalys UC Market report, this has to some extent been driven by co ... read more

Microsoft Drop Hotmail for Outlook.com

Section: News

Microsoft has announced that it is to drop popular email service Hotmail for a web-based version of Outlook, in what it calls "a mission to reimagine personal email. Hotmail was first introduced in 1996 and Gmail 8 years following that; Microsoft say that for personal email, not much has changed since then, until now. Changes are needed, Microsoft say on their official blog, as more and more people keep their connections in social networks rather than email and this is why a n ... read more

Microsoft Starts Lync-Skype Integration

Section: News

Microsoft has made a start on integrating Lync 2013 with Skype, according to multiple user reports doing the rounds on social networks and The Next Web news site. The company announced in February that it was to link the tw ... read more

Microsoft's Skype takeover approved by EC

Section: News

Microsoft's $8.5 billion (£5.4 billion) takeover of voice over internet protocol (VoIP) specialist Skype has been approved by the European Commission (EC). The body has claimed that the acquisition would not restrict competition in the online communications technology marketplace because there is plenty of end user choice when it comes to VoIP solutions. Placeholder0In a statement issued by the EC, the organisation said: "The deal would not impede effective compe ... read more

Polycom and Microsoft extend partnership

Section: News

Video conferencing specialist Polycom has extended its partnership with software giant Microsoft in a deal that will see the latter's Lync software integrated into Polycom VoIP phones. The move is part of the pair's desire to boost video conferencing outside the boardroom.The focus wi ... read more

Remote Working Debate Rages On

Section: News

Following the decision of Yahoo’s CEO Marissa Mayer in February that remote workers should relocate to offices or leave, a debate has been raging about the issue and if she is right in saying that telecommuting cuts into worker’s productivity. A large part of the problem seems to be that, whilst there are plenty of academic studies on the subject, these offer conflicting opinions on the usefulness of working from home. Add to this that there are no official figures on how many w ... read more