Results for the tag,

 

Unified Communications

Unified Communications: Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, data sharing (including web connected electronic whiteboards aka IWB's or Interactive White Boards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types. (Source: Wikipedia)

A Review of SMB Communications Needs-Fixed, Mobile or Unified


Section: Research
The average small business is becoming highly dependent on multiple forms of digital communications, but the technology choices are increasingly complex and come at a cost. With this backdrop, how can small and medium sized companies assess what best fits their needs, and avoid paying too much to keep the communication flowing?   This report covers the following topics:   -  Introduction -  IT and& ...   read more

Microsoft Lync Customer Solution Case Study


Section: Research
West Yorkshire Fire and Rescue Service (WYFRS) sought a highly secure and reliable solution to address employees’ needs for more efficient communication, while reducing costs related to mobile phone usage and travel expenses. WYFRS wanted to consolidate multiple communications platforms and provide employees with a new vision of work as an activity, not a location. The organisation implemented Microsoft Lync Server 2010 communications software to facilitate rea ...   read more

Broadband Performance Testing Tools


Section: Articles
Tools to help you accurately measure broadband connection performance Connection Speed TestAccurately measures connection speed and quality. Test from a number of locations worldwide  read more

Ten Technology Trends to Watch - Part 2


Section: Articles
Gartner's recent webinar, ‘Tech Trends You Can’t Afford to Ignore,’ outlines ten key tech trends that are shaping how IT organisations do business. In this second of a two part series, we examine five more trends that organisations must watch carefully in order to thrive today and in the next few years, with specific recommendations on what or ...   read more

Unified Communications making In-Roads into Public Sector Organisations


Section: Articles
Public sector organisations, particularly at the local council level, are being increasingly squeezed for funds, and citizen watchdogs are taking a closer look at expenditures on a regular basis. At the same time, these organisations are being called upon to provide more services without increasing tax levies. This Catch-22 need not be an unsolvable problem. Reliable services delivered via the cloud have been delivered, proven and tested at all levels of government, with the end result ...   read more

Australian government to cut budget with video conferencing


Section: News
The Australian government is set to use video conferencing to slash the amount of travelling that its members do, so that it can reduce its budget and deficit. Ministers are also planning on dropping or deferring smaller IT projects as they focus on a broader, standardised IT infrastructure overhaul.Australia's finance minister Penny Wong said that adopting read more

BT 'completes first phase of Olympics UC deployment'


Section: News
Telecoms firm BT has launched a new cloud computing-based unified voice network that will keep the various London 2012 Olympics sites connected. The installation is just one part of the company's commitment to delivering converged communications - including video and data transmission - during the prestigious event. Placeholder0BT's Olympics voice communications network is based on Cisco's Hosted Unified Communications Services solution and will provide "key operational functions" ...   read more

Businesses are adopting smartphones to boost mobile working


Section: News
Many businesses are planning on abandoning traditional phones in favour of integrated mobile technology and video conferencing solutions as they vie to boost read more

Businesses 'want video conferencing to go mobile'


Section: News
Businesses want to extend their unified communications solutions - including video conferencing technologies - to the mobile workforce. According to Andreas Weinhold, vice president of Europe, the Middle East and Africa at LifeSize, the liberation of video conferencing from it ...   read more

Housing Technology 2013 Kicks Off with Sir Clive Woodward


Section: News
The 4th annual Housing Technology conference and executive forum began today with a keynote speech given by World Cup winner and Team GB's Director of Sport for the London Olympics, Sir Clive Woodward OBE. Sir Clive was expected to demonstrate how social housing providers can learn from the world of sport when it comes to building high performance, and how this can be applied to IT and business operations. read more

Is 2013 the Year of Video Conferencing?


Section: News
Business video devices will spike in 2013, as more businesses of all sizes are warming to the idea that video conferencing can be used as a communications tool in the enterprise, both effectively and efficiently. According to ITProPortal, a recent Canalys UC Market report, this has to some extent been driven by co ...   read more

Microsoft Lync High Priority in 2013, says Ovum


Section: News
Microsoft Lync is a high priority target requirement for CIOs this year, according to David Maloney of Ovum research. According to the Ovum report , 45% of enterprises say that they are planning to extend deployment of Lync services in 2013. Whilst results are said to have been mixed so fa ...   read more

Polycom adds whiteboard technology to video conferencing solution


Section: News
Video conferencing has begun encompassing everything you would expect from a standard, face-to-face board room meeting and Polycom has even managed to integrate digital whiteboards in to its offering. The firm hopes that this final addition will make its read more

Polycom and Microsoft extend partnership


Section: News
Video conferencing specialist Polycom has extended its partnership with software giant Microsoft in a deal that will see the latter's Lync software integrated into Polycom VoIP phones. The move is part of the pair's desire to boost video conferencing outside the boardroom.The focus wi ...   read more

Polycom brings video conferencing to tablets


Section: News
Video conferencing expert Polycom has dipped its toe into the tablet marketplace as business communications solutions go increasingly mobile. The move comes as analysts predict huge growth in the unified communications marketplace. Placeholder0Speaking to Information Week, Polycom's vice president of mobility and business development Surendra Arora said video conferencing was rapidly being integrated into a wider unified communications framework that covered everything from ...   read more

Recession 'has driven uptake of cloud computing'


Section: News
The recession has been one of the main driving forces behind the adoption of cloud computing solutions as the private and public sectors have been pressed to reduce their outgoings, according to one expert. Per Jonsson, chief executive of Cordy's, told CloudPro at the firm's annual customer conference that governments in particular are under increasing pressure to streamline and cut costs. Placeholder0"The recession in the last few years, for both public sector and ...   read more

Scalable video conferencing architecture key for Polycom


Section: News
Polycom has acquired video collaboration specialist ViVu as it attempts to improve video conferencing deployment by boosting scalability. The firms will work together on embedding key applications into Polycom's unified communications offering - boosting its service adaptability. Placeholder0Central to the new partnership will be the embedding of web-based, high-definition video in social and enterprise suites - a process that Polycom hopes will be much easier thanks to ViV ...   read more

UK will boost cyber security during 2012 Olympics


Section: News
The British government is set to boost cyber security during the 2012 Olympic Games to "unprecedented levels", the country's top security adviser Sir Peter Ricketts has said. A specialist security unit will be set up and it will receive the support of British intelligence agency GCHQ.Speaking to the Times, Mr Ricketts said that China was hit by huge numbers of cyber security threats  read more

UN Net Meeting Hacked


Section: News
A meeting held on Wednesday afternoon to discuss the future of the internet was interrupted by hackers, who managed to knock some of the ITU’s websites offline. The UN's World Conference on International Telecommunications (WCIT) meeting, currently ongoing in Dubai, is discussing the possibility of moving some of the control over the internet to move some of the power away from the US. The proposed changes to the International Telecommunications Regulation (ITR) would ...   read more

Unified communications is 'all about mobility'


Section: News
Mobility is one of the most important considerations for businesses adopting unified communications solutions, it has been claimed. New figures from Nemertes Research have shown that telecommuting is on the increase and that businesses are willing to spend more on mobility in the workplace. Placeholder0Nemertes Research, which conducted an in-depth workplace mobility study, has claimed that the trend is likely to continue. The firm's Irwin Lazar, vice-president and service ...   read more

1 2