Enterprises are continually seeking ways of driving cost out of managing their IT infrastructure without compromising service quality or business continuity. The printing environment is now an integral part of the IT infrastructure and organisations that use managed print services (MPS) are reaping the benefits of reduced cost and increased efficiencies. Using MPS optimises the way in which networked printers, copiers and multifunction peripherals (MFPs) are managed to minimise the wastage of paper and toner. Through device consolidation and ongoing proactive management, effective MPS offers cost transparency and reliable service levels.
• 12% of European and US enterprises have already successfully adopted managed print services (MPS), or are considering doing so.
• The key drivers for this are cost reduction and a need to refocus IT on more strategic activities.
• Those that are using MPS are clearly more satisfied with the performance of their print environment than those who have yet to make the move.
• While MPS focuses primarily on the office environment, few organisations are using the same MPS provider to manage their print room, potentially missing on cost-saving opportunities in managing both environments through a single provider.